Manage your plan online

You can visit our customer portal at https://mysloc.sloc.co.uk/ to manage your plan online. If you haven’t viewed any of your plans online before, you’ll need to register. Our customer portal is not available for financial advisers

General inquiries

  • Call us on 0345 072 0223 if you're calling from the UK or +44 1256 841 414 if you're calling from anywhere else.
  • Email* us at customerservice@uksloc.co.uk
  • Write to us at Sun Life Financial of Canada, PO Box 7019, Basingstoke, RG24 4LY

If we’re already paying your pension (annuity)

  • Call us on 0345 345 9492 if you're calling from the UK or +44 345 345 9492 if you're calling from anywhere else.
  • Email* us at enquiries@annuities.sloc.co.uk
  • Write to us at Sun Life Financial of Canada, Annuities Department, Sutherland House, Russell Way, Crawley RH10 1UH

i2Live inquiries

  • Call us on 0345 642 4444 if you're calling from the UK or +44 1256 656 472 if you're calling from anywhere else.
  • Email* us at i2live@uksloc.co.uk
  • Write to us at i2Live, Sun Life Financial of Canada, PO Box 6904, Basingstoke RG24 4TD

Shareholder inquiries

  • Call us on 0870 164 6060.
  • For share sales information call us on 0345 602 1587.
  • Write to us at Sun Life Financial of Canada, PO Box 7019, Basingstoke, RG24 4LY.

You might know us by a different name
Over the years, we’ve taken on lots of other companies, including Confederation Life in 1995 and Lincoln in 2009. Here’s a list of the companies that we now own.